Two Service Options: Remote Secretary & Remote Medical Assistant
What we bring to the table...
01
Remote Secretary
Seamless, virtual reception and administrative support to keep your practice running smoothly.
Virtual Receptionist
Electronic Payments & Signatures
A remote secretary appears on a video screen in your office, handling patient check-ins, calls, and inquiries just like an in-person receptionist.
All payments and document signings are processed electronically, streamlining office operations and reducing paperwork.
Dedicated Phone Line
Appointment Scheduling & Insurance Coordination
Secretaries are assigned a dedicated American phone number for your practice. We can integrate with your VOIP system or provide a complete phone network at a competitive rate.
The remote secretary manages appointment scheduling with patients and communicates with insurance companies for pre-authorizations.
Remote Medical Assistant
Your dedicated support for every step of care, from pre-visit preparation to post-appointment follow-up.
02
Pre-Visit Interaction
The remote assistant gathers patient information via computer before the doctor enters, ensuring all relevant details are available for the consultation.
Assist During Appointments
The assistant listens to the doctor’s orders and updates patient records in real-time, ensuring accurate documentation.
Post-Appointment Tasks
Secure & Confidential
All services are fully HIPAA-compliant, ensuring the secure handling of patient data and privacy at all times.
After the visit, the assistant finalizes notes, prints documents (e.g., referrals, instructions), and schedules follow-up appointments.
Contact Us
Interested in our services?
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646-821-5229